Remote Monitoring Engineer
4 days ago
As a NOC Engineer I at Toast, you will be responsible for managing the monitoring of vulnerability scanning, ongoing security audits, and assisting in satisfying all compliance and security requirements. Our team is committed to building a restaurant platform that helps restaurants adapt, take control, and get back to what they do best.
About this Role
- Responsibilities:
- Manage remote monitoring of critical network infrastructure, analyzing alerts and troubleshooting incidents
- Support Tier 1 Networking and Security operations to meet compliance and security requirements
- Evaluate and escalate alerts as needed that require higher level support
- Implement incident resolution tasks based on approved Standard Operating Procedures (SOPs)
- Respond to and resolve automated alerts generated from our monitoring system in a timely fashion
- Develop the ability to learn quickly and retain knowledge while striving for constant improvement and development
Working Hours and Location
This role requires working Tuesday to Saturday, 8AM - 5PM GMT. We are a hybrid position that requires two days per week in our Dublin office.
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