Remote Monitoring Engineer

4 days ago


Dublin, Dublin City, Ireland Toast Full time

As a NOC Engineer I at Toast, you will be responsible for managing the monitoring of vulnerability scanning, ongoing security audits, and assisting in satisfying all compliance and security requirements. Our team is committed to building a restaurant platform that helps restaurants adapt, take control, and get back to what they do best.

About this Role

  • Responsibilities:
  • Manage remote monitoring of critical network infrastructure, analyzing alerts and troubleshooting incidents
  • Support Tier 1 Networking and Security operations to meet compliance and security requirements
  • Evaluate and escalate alerts as needed that require higher level support
  • Implement incident resolution tasks based on approved Standard Operating Procedures (SOPs)
  • Respond to and resolve automated alerts generated from our monitoring system in a timely fashion
  • Develop the ability to learn quickly and retain knowledge while striving for constant improvement and development

Working Hours and Location

This role requires working Tuesday to Saturday, 8AM - 5PM GMT. We are a hybrid position that requires two days per week in our Dublin office.



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