Spa Team Leader

2 weeks ago

Dublin, Dublin City, Ireland beBeeLeadership Full time €45,000 - €55,000

The Role:

As a seasoned professional, you will have the opportunity to lead and motivate our spa team in delivering exceptional guest experiences.

Key Responsibilities:

  • Direct and inspire the spa team to provide unparalleled guest service.
  • Collaborate closely with our Spa and Health Club Manager in managing daily operations, budgeting, and stock control.
  • Maintain the highest standards of customer care and professionalism at all times.
  • Contribute to staff training, scheduling, and performance reviews.
  • Ensure compliance with health and safety regulations.
  • Partner with our wider hotel and spa team to promote cross-departmental synergy and drive business growth.
  • Drive retail and treatment sales, meeting and exceeding targets through innovative strategies.
  • Address guest feedback and resolve issues promptly and professionally.
  • Maintain accurate records and reports using spa software systems.
  • Play a key role in driving the continuous improvement of spa services, standards, and guest experience through innovation, feedback, and team development.

The Ideal Candidate:

A qualified and experienced therapist, with previous supervisory experience in a 4-star spa environment.

Proficient in massage, facials, and nail treatments.

Ideal familiarity with VOYA and Yonka product ranges is a plus, though not essential.

Knowledgeable in HotSoft and Phorest systems is preferred but not required.

Strong leadership, communication, and organizational skills are essential for success in this role.

Passionate about wellness and delivering outstanding guest service is crucial for this position.

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