Dining Service Professional

2 days ago

Tralee, Co Kerry, Ireland beBeeHospitality Full time €25,000 - €35,000

Job Summary

The Food and Beverage Assistant plays a vital role in ensuring exceptional service for our guests. This is an exciting opportunity to join our dynamic team and contribute to the overall success of the food and beverage department.

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Key Responsibilities:

  • Assist in all food and beverage operations within the hotel's restaurant, bar, and banqueting facilities.
  • Work alongside the food and beverage team to ensure high-quality service and an enjoyable dining experience for guests.
  • Ensure 4* standards of service are achieved at all times.
  • Perform in a professional and courteous manner with all customers (internal & external).
  • Offer an in-depth knowledge of food and beverage products and hotel services in general.
  • Adhere to hygiene regulations at all times.
  • Comply with statutory and legal requirements for Health & Safety, Fire, Hygiene, and employment.
  • Maintain a clean Department at all times.
  • Be informed on SOPs for Food & Beverage venues and follow guidelines set out in these manuals.
  • Set up covers and tables accordingly.
  • Prepare mise-en-place prior to service, napkins, cruets, glassware, cutlery etc.
  • Greet and seat guests in the restaurant/brasserie and bar areas.
  • Take food and beverage orders accurately and efficiently, offer explanations & advice on menu items.
  • Serve food and beverages to guests in a timely manner.
  • Maintain cleanliness and presentation of the restaurant, bar, and banqueting areas.
  • Run food from kitchen to restaurant/brasserie.
  • Provide room service, set up of orders, deliver to room, and retrieve orders from room.
  • Assist with the setup and breakdown of tables and chairs for banquets and events.
  • Provide excellent customer service, ensuring guest satisfaction at all times.
  • Assist with wash-up by clearing and stacking all ware properly.
  • Handle guest complaints discreetly and resolve any issues that may arise.
  • Follow all health and safety regulations and procedures.
  • Assist with inventory management, including ordering and stocking supplies.
  • Assist with menu planning and development.
  • Work closely with the kitchen staff to ensure smooth and efficient operations.
  • Help with the training and development of new staff members.
  • Report all maintenance problems to the manager on duty.
  • Attend and participate in Hotel Meetings and training.
  • Help other team members when needed, for example, drop drinks to tables for bartenders, clear tables when needed even if they are not your own section.

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