Customer Service Representative

2 days ago

Tralee, Co Kerry, Ireland beBeeCustomerExperience Full time €18,000 - €25,000
About the Role

As a valued member of our front-line team, you will play a crucial part in delivering exceptional customer experiences and supporting the smooth operation of our business. If you're passionate about working in a fast-paced environment and building lasting relationships, we'd love to hear from you.

Key Responsibilities
  • Support the day-to-day operations of the business, ensuring seamless delivery of services and products.
  • Maintain a clean and tidy shop floor, adhering to high standards of hygiene and safety.
  • E nsure all food safety policies are met, protecting both customers and colleagues.
  • P articipate in food preparation, creating an outstanding dining experience for our customers.
  • F ollow and enforce our comprehensive training program, guaranteeing consistency and excellence.
  • M anage stock effectively, maintaining optimal levels and minimizing waste.
  • D eliver exceptional customer service, providing personalized support and exceeding expectations.
  • C ollaborate with management to achieve weekly and quarterly targets, driving business growth and success.
Benefits Package
  • Enjoy exclusive discounts on our products and hot drinks, as well as other benefits.
  • P articipate in our bike-to-work scheme (available after 6 months of service).
  • A ccess HSF Health Plans schemes for healthcare expenses, including dental, optical, and more.
  • P articipate in our wellbeing platform, featuring micro-modules and articles to support mental health and wellbeing.
  • T ake advantage of our Employee Assistance Programme, offering confidential counseling services for personal, family, work, and money matters.
  • E njoy flexible scheduling options.
  • P articipate in our company pension scheme.
  • R eceive exclusive offers on broadband and mobile plans.

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