Quality Control Manager

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Manager - Quality Control Testing

This is a newly created position within the recently established Global Strategic Remediation Oversight and Governance (SROG) team as part of the Global Regulatory Affairs Office.

The successful candidate will report to a Director within Strategic Remediation Validation Testing and will bring proven expertise in financial services assurance and validation testing activities.

Among other activities, this manager will lead the efforts to build the team to execute on the quality control validation and assurance activities of a portfolio of significant remediation activities.

Significant remediation activities include those related to regulators and internal audit.

This leader will interact and build relationships with senior management across the organization and is responsible for building, leading and developing the Strategic Remediation Oversight & Governance Quality Control Testing Team.

The seasoned leader brings people leadership and development experience, thought leadership and subject matter expertise, and execution rigor to enable successful coordination and completion of issue validation and related testing activities.

Key Responsibilities:

• Lead a Strategic Remediation Quality Control Testing Team ensuring the successful execution of the quality control testing program in accordance with established procedures
• Overseeing and implementing quality control testing methodologies and build-out of the local quality control testing team
• Lead and manage quality control testing and validation of significant remediation activities within assigned areas of responsibility ensuring execution in accordance with established time frames and procedures
• Assign work to team partners sets priorities and monitors activity in line with team standards and methodology
• Ensures that quality control testing scope is appropriate and covers key deliverables as defined by department standards and procedures
• Provide effective review and challenge of significant remediation deliverables to ensure quality of design implementation and sustainability
• Identify critical gaps in completed remediation activities present feedback in management forums including regional and global senior management/risk committees across business risk and compliance in advance of the formal submission to the regulators/Audit
• Provide clear and direct feedback to team members on their quality control testing work products to ensure sufficient documentation is prepared to support closure rationale/conclusions for internal auditors and regulators
• Responsible for staying current on regulatory rules and changes within the industry
• Maintains familiarization and technical expertise with the assigned business unit(s) including organizational structure personnel activities and products new product development financial performance and risk and problem area
• Demonstrate excellent communication and leadership to influence a wide range of senior stakeholders
• Interact and partner with senior management to provide feedback and challenge on the quality of remediation activities
• Responsible for the issuance of quality control testing reports for responsible areas to ensure clear concise and timely communication of risks and issues to senior and executive management Also performs peer reviews of other Quality Control Team's reports when necessary
• Publish and present reporting to provide transparency to senior management on the success of quality control testing outcomes
• Participates in meetings with business units to discuss quality control results
• Communicates with partners at all levels developing and presenting recommendations on operations and controls for the business unit
• Assesses and determines staffing needs to propose to senior management makes employment recommendations handles salary administration and ensures resources are available to accomplish priorities Participates in recruiting process

Required Skills and Qualifications:

• Extensive experience in financial services within a financial institution or similar consultancy experience in the financial services industry
• Direct internal audit or control testing management experience
• Test plan writing and execution ability to approve draft and execute a formal quality control/validation testing plan that considers the organization's risk profile regulatory/legal requirements and current risk trends
• Demonstrate strong initiative sound decision-making analytical and intuitive mind-sets political awareness and sensitivity to cultural diversity
• Experience in executing high quality high value internal testing programs for large businesses or regulated environments
• Ability to work through critical issues and realign priorities and deliverables as needed
• Ability to form evaluative judgment(s) based on analysis of information in complicated unique and dynamic situations
• Superior analytical and organizational skills
• Ability to form evaluative judgment(s) based on analysis of information in complicated unique and dynamic situations
• Understanding of position and relationship within the overall function to achieve objectives
• Ability to communicate effectively in both oral and written forms with all levels of staff and management
• Professional certifications e.g. CPA CISA CIA ACA ACCA and/or an MBA with proven technical abilities in select areas e.g. regulatory compliance risk management auditing an advantage

Benefits:

Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities.

We value an inclusive workplace and understand flexibility means different things to different people.

Apply today and talk to us about your flexible working requirements.

Working with Us:

As a Northern Trust partner greater achievements await.

You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.

Movement within the organization is encouraged senior leaders are accessible and you can take pride in working for a company committed to assisting the communities we serve Join a workplace with a greater purpose.

We'd love to learn more about how your interests and experience could be a fit with one of the world's most admired and sustainable companies Build your career with us and apply today.