Operations Director

13 hours ago

Galway, Galway, Ireland beBeeHospitality Full time

Accommodation Manager Opportunity

We are seeking a dedicated and proactive Accommodation Manager to join our team. As a key member of the hotel's management team, you will be responsible for ensuring the smooth and efficient operation of the Accommodation Department.

The ideal candidate will have experience in managing and training staff, with a strong focus on service and cleanliness. They will be available to work flexibly across different shifts and throughout the week, including weekends and public holidays, to meet the needs of the hotel.

Key Responsibilities:

  • Manage the Accommodation department's operations efficiently, ensuring strict hygiene standards across all areas of accommodation, including guest rooms, public areas, bathrooms, and meeting facilities.
  • Ensure that all departmental standards are consistently met or exceeded, with a strong focus on service and cleanliness.
  • Perform regular inspections to ensure high standards of cleanliness are maintained throughout the hotel.
  • Log issues and follow up on necessary repairs or cleaning through the proper channels.
  • Ensure all daily checklists for bathrooms and dance floors are completed accurately and on time.
  • Lead, motivate, and support a large team of supervisors, accommodation assistants, and public area attendants.
  • Promote a positive workplace environment by supporting employee engagement initiatives.
  • Ensure each employee receives probationary reviews, annual appraisals, and regular check-ins.
  • Ensure new employees are correctly onboarded, completing hotel induction, manual handling training, and departmental induction.
  • Conduct regular training with the team to ensure adherence to standards.
  • Assess guest feedback and make adjustments as necessary to elevate the guest experience.
  • Oversee the ordering and management of all linens to maintain accurate stock levels.
  • Managing the distribution of cleaning chemicals throughout the hotel, ensuring proper storage and usage in line with safety standards.
  • Ensure seamless coordination of room assignments, guest requests, and special requirements.
  • Work closely with other departments (such as Reception and Hotel Porters) to ensure the efficient operation of the hotel and enhance the guest experience.

Requirements:

  • Experience in managing and training staff.
  • Strong focus on service and cleanliness.
  • Ability to prioritize tasks and delegate accordingly.
  • Ability to multitask in a fast-paced environment.
  • Possesses experience managing a busy Accommodation department in a 4 or 5-star hotel.

What We Offer:

  • Competitive salary based on experience.
  • Access to our leisure centre and wellness programmes.
  • Meals on duty.
  • On-site parking.
  • Team-building events and staff recognition awards.
  • Continuous training and development opportunities.
  • A supportive, team-oriented environment where your contribution is valued.

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