EMEA Customer Care Specialist

2 weeks ago


Limerick, Limerick, Ireland Cook Medical Incorporated Full time
EMEA Customer Care Specialist

We are seeking an experienced EMEA Customer Care Specialist to join our team in Limerick, Ireland. In this role, you will provide exceptional customer service to our EMEA region, handling customer orders, responding to queries, and resolving product complaints in a timely and professional manner. You will also collaborate with internal teams to ensure prompt delivery to customers and manage urgent and emergency orders as needed.

Key Responsibilities

- Process all orders and customer transactions accurately through relevant company systems
- Respond to customer queries within department guidelines
- Manage product complaints through relevant company systems
- Liaise with internal teams to ensure prompt delivery to customers
- Manage urgent and emergency orders as needed

Requirements


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