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Ambassador of Customer Satisfaction

2 weeks ago


Cork, Cork, Ireland beBee Careers Full time
Customer Experience Ambassador

The role of the Customer Experience Ambassador is to create a welcoming and inclusive environment for all guests. This involves interacting with customers in a way that values their time, assessing their needs, and providing customized solutions and support.

Key Responsibilities:
  • Guest Engagement: Engage with guests to ensure a great experience, interact with them to understand their needs, and provide personalized service.
  • Product Education: Educate guests on products, highlighting their features and benefits, and facilitating seamless transactions.
  • Team Collaboration: Work collaboratively with team members to achieve common goals, share knowledge, and maintain a positive work environment.


Requirements:
  • Communication Skills: Excellent verbal and written communication skills, with the ability to articulate complex ideas in a clear and concise manner.
  • Problem-Solving: Strong problem-solving skills, with the ability to think critically and come up with creative solutions.
  • Flexibility: Willingness to work a flexible schedule, including evenings, weekends, and holidays.


Benefits:
  • Competitive Pay: Competitive base pay and bonus program.
  • Employee Discounts: Generous employee discounts on products and services.
  • Professional Development: Opportunities for growth and development, including training and education programs.


Other Requirements:
  • Physical Demands: Ability to move through the store, lift boxes weighing up to 30 pounds, and work in an environment with bright lights and loud music.
  • Teamwork: Ability to work as part of a team, collaborate with colleagues, and maintain a positive work environment.