Technical Support Engineer

4 days ago


Dublin, Dublin City, Ireland Amazon Full time
Job Description

We're seeking a highly skilled Technical Support Engineer to join our team. In this role, you'll work closely with our remote support teams and business stakeholders to provide critical IT support functions. Your responsibilities will include:

  • Supporting local users with IT infrastructure, end-user devices, and applications
  • Managing tickets and providing first- and second-line support
  • Providing proactive maintenance to maximize IT equipment availability
  • Implementing projects and delivering innovations with other IT Service colleagues

You'll have the opportunity to suggest ways to improve our systems and collaborate with others to upgrade our service delivery.



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