Hospital Services Coordinator
4 days ago
We are currently recruiting for a Patient Services Executive to join our team at Beacon Hospital. As a key member of our patient services team, you will play a vital role in delivering exceptional patient care and ensuring a positive experience for all patients and visitors.
Responsibilities:
• Work closely with the team lead to oversee the day-to-day operations of the department, ensuring that all patients and visitors receive a welcoming and professional service.
• Provide administrative support, including data entry, reporting, and other tasks as required.
• Collaborate with colleagues to ensure a smooth and efficient service delivery, responding promptly to customer inquiries and resolving issues as needed.
• Maintain accurate records and reports, ensuring compliance with hospital policies and regulatory requirements.
Requirements:
• 2+ years' experience in a similar role, with a proven track record of delivering excellent customer service and administration.
• Strong knowledge of computer systems and software, including Microsoft Windows and ECDL certification.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and customers.
• Ability to multitask and prioritize work effectively, with a high degree of flexibility and adaptability.
• Strong problem-solving skills, with the ability to think critically and make sound judgments.
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