Cork Ireland Macos iOS On Site Specialist

2 weeks ago

Cork, Cork, Ireland beBeeSpecialist Full time €40,000 - €60,000

Role Overview

We are seeking a skilled and experienced Technical Support professional to join our team in Cork, Ireland. As a member of our EMEIA support team, you will be responsible for managing incidents queue and action all incidents within the given SLA.

Key Responsibilities

  • Manage the team's incidents queue and action all incidents within the given SLA
  • Provide on-site executive support for site leadership
  • Support on-site and virtual events hosted in region - setup and preparation towards the event
  • Work as part of an EMEIA team that actions incidents remotely at all client sites across the region
  • Support client site services such as printing, digital signage, conferencing booking systems

Required Qualifications

  • Technical support experience with MacOS/iOS products and services
  • Preliminary knowledge in supporting live and virtual events, broadcast, WebEx, etc.
  • English-language oral and written communication skills
  • Strong time management and organizational skills
  • Ability to work independently and with little supervision
  • Desire to stay abreast of advances in technology

Requirements

  • MacOS - 1+ years
  • iOS - 1+ years

Seniority level: Mid-Senior level Employment type: Contract Job function: Information Technology Industries: Information Services and Technology, Information and Media

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