Airport Operations Supervisor
3 days ago
**Job Description - Airport Services Duty Supervisor**
We are seeking an experienced Airport Services Duty Supervisor to join our dynamic team in Dublin, Ireland. As a key member of our Airport Operations team, you will play a vital role in ensuring the smooth operation of flight-handling activities.
Key Responsibilities:
- Supervise and control flight-handling activities such as Flight Editing, Check-in, Transfers, and Boarding.
- Ensure a high service standard and achieve optimum customer satisfaction and on-time departure of flights.
- Deal with flight delays, disruptions, denied boarding, and other operational challenges.
- Deputize Airport Services Duty Officer and/or Airport Representative as required.
Accountabilities:
- Act as a Station coordinator in liaison with GHA and QR Department.
- Work closely with GHA and all airport departments to ensure that on-time performance targets are met.
- Ensure the progress towards on-time flight closure and passenger boarding.
- Supervise airport team in achieving on-time performance.
Requirements:
- Bachelor's Degree or equivalent.
- Fluent in English both written and spoken.
- Advanced Customer Relations training and computer literacy.
- 5 years of job-related experience required.
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