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Airport Operations Specialist

1 week ago

Dublin, Dublin City, Ireland Sky Handling Partner Full time

At Sky Handling Partner, we strive to deliver exceptional services to our airline clients and passengers. As a Baggage Handling Agent, you will be part of a collaborative team that ensures seamless operations at Dublin Airport.

The role involves coordinating schedules, managing passenger flow, and responding efficiently to operational challenges. You will work closely with colleagues across various departments, as well as staff at Dublin Airport and our Airline Representatives.

To succeed in this role, you must have strong communication skills, be able to adapt to changing situations, and possess the physical ability to perform tasks that require manual handling. A valid driving licence and proficiency in English are also essential requirements.

Responsibilities:

  • Collaborate with Team: Work closely with the Lead Agent and assigned crew to ensure on-time completion of loading and unloading while adhering to airline procedures and policies.
  • Follow Protocols: Perform all duties in accordance with comprehensive training, safety, and security protocols to maintain a secure and efficient operation.
  • Timely Delivery: Ensure the prompt delivery of baggage to assigned flights, minimizing delays and enhancing customer satisfaction.
  • Load and Unload Safely: Safely load and unload baggage from aircraft holds following established instructions and best practices.
  • Conduct Inspections: Carry out visual inspections of equipment before use and report any faults or issues to the Baggage Hall Supervisor immediately.
  • Communicate Effectively: Inform the Baggage Hall Supervisor of any challenges encountered during flights, ensuring smooth operations and addressing potential issues proactively.
  • Manual Handling Skills: Ability to perform repetitive manual handling duties effectively and safely.
  • Flexibility: Willingness to work rostered shifts and maintain composure under pressure in a fast-paced environment.
  • Team Collaboration: Demonstrated team player with excellent punctuality and attendance, contributing to overall team success.

We offer a competitive rate of pay for this role at €15.00 (inclusive) per hour, with overtime paid at time and a half. The standard hours of the contract are 20, but flexibility is essential as you may be required to work additional hours in response to operational needs.

Benefits:

  • Pension Scheme: We offer a pension scheme to secure your future.
  • Employee Assistance Programme: Our employee assistance programme provides 24/7 confidential support.
  • Sick Pay: We ensure you're cared for when you need it most.
  • Bike4Work Scheme: Take advantage of our bike4work scheme for a sustainable commute.
  • Long Service Rewards: We recognize your dedication with long service rewards.
  • Career Development Opportunities: Develop your career with us.
  • Discounted Insurance Policies: Enjoy discounted insurance policies through Marsh Insurance Brokers Ireland.
  • Car Parking: Park your car on site with a reduced employee rate.