Donor Care Specialist
6 days ago
About Us
">LauraLynn Children's Hospice is dedicated to providing palliative care services to children with life-limiting conditions and their families. We strive to create a supportive and inclusive environment where everyone feels valued and empowered.
">Job Summary
">The Fundraising Administrator will join our Community Fundraising team, responsible for ensuring our supporters receive timely and personalized thank-yous, showcasing the impact of their donations. This role includes general office tasks, donor care planning, fundraising pack fulfillment, and data entry into our CRM system.
">Key Responsibilities
">- ">
- Develop and implement effective donor care plans to enhance supporter experiences">
- Fulfill fundraising packs and deliver them to supporters in a timely manner">
- Input donor data into our CRM system, ensuring accuracy and efficiency">
- Greet community donors at reception, providing a warm and welcoming experience">
- Contribute to the development of fundraising campaigns and activities">
Requirements
">To be successful in this role, you will possess:
">- ">
- Educated to Leaving Certificate or equivalent">
- Proven experience in customer service, administration, or fundraising">
- Excellent relationship management skills">
- Professional and warm communication skills">
- Ability to prioritize, plan, and organize own workload">
- Excellent interpersonal skills with the ability to engage and motivate staff, volunteers, and supporters">
What We Offer
">We offer a range of benefits, including:
">- ">
- Flexible working options">
- Free car parking">
- Subsidized restaurant">
- Pension scheme">
- VHI group scheme">
- EAP – free confidential staff support service, including one-to-one counseling">
- Wellbeing program">
- Excellent learning and development opportunities">
- Comprehensive orientation pack">
Other Information
">Please note that applications received via email will not be considered for shortlisting. Shortlisted candidates must be available for interview on the week commencing 17th February. For a full job description and person specification, please contact our HR Department.
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