15h Left Donor Care Manager
7 days ago
The Role My client, a world renowned Non-Profit organisation is seeking an experienced Donor Care Manager to join their team based in Dublin City. This is a full-time, permanent, hybrid position. As the Donor Care Manager you will be responsible for delivering exceptional supporter care, enhancing donor relationships and supporting fundraising efforts. Tasks & Duties Donor Care Leadership & Operations: Lead and manage a team of four Donor Care staff, ensuring excellent supporter interactions across phone, email, post, social media, and walk-ins while overseeing donation processing. Supervise and enhance donor care operations, including inbound and outbound communications, while maintaining high service standards. Oversee third-party phone support agencies to ensure a positive donor experience aligned with the organisations values. Provide ongoing training, performance feedback, and professional development opportunities to foster a high-performing team. Develop and implement best practices and stewardship strategies to enhance donor engagement, retention, and satisfaction. Data Management & Financial Oversight: Ensure accurate processing and recording of all donations (monthly, one-off, legacy, and community fundraising) while maintaining GDPR compliance. Oversee reconciliation processes and collaborate with the finance team on accurate reporting, including the annual tax submission. Maintain data integrity by proactively monitoring, cleaning, and updating donor records for accuracy and efficiency. Cross-Departmental Collaboration & Strategy: Serve as the donors advocate, working with fundraising, marketing, and communications teams to align messaging and prioritise donor relationships. Play a key role in the organisations Emergency Response Plan, ensuring effective donor communication and engagement during crises. Identify and implement process improvements to enhance efficiency and streamline donor care operations. Represent the Donor Care Team in internal meetings and cross-functional projects, sharing insights to strengthen donor experience and fundraising impact. Experience, Knowledge & Qualifications Exceptional Communication: Ability to convey complex ideas clearly and persuasively across various media, engaging both internal and external stakeholders effectively. Results-Driven & Resilient: Maintains focus on objectives, demonstrating patience and perseverance to overcome challenges and drive projects forward. Team Leadership & Collaboration: Proven ability to lead, manage, and motivate teams while fostering strong working relationships across departments and with partner organisations. Supporter-Centric Approach: Deep understanding of donor motivations, ensuring engagement strategies align with supporter expectations and emerging trends. Project & People Management: Skilled in anticipating challenges, identifying solutions proactively, and using project management tools to ensure smooth execution. Creative & Strategic Thinking: Generates innovative ideas, challenges existing approaches, and seeks more effective ways to enhance donor care and engagement. Data-Driven Decision Making: Values data and insights to inform strategies, improve processes, and support organisational goals. Relevant Qualifications & Experience: Third-level qualification in marketing or a related field, with proven experience in donor care, customer service, or supporter relationsideally within the non-profit sector. For further information please contact Sabrina at FRS Recruitment on Skills: donor care fundraising management fundraiser management support management Marketing Strategy
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Donor Care Administrator
3 weeks ago
Dublin, Dublin City, Ireland Society of Saint Vincent de Paul Full timeSVP offers a wide variety of roles in many different areas. From Retail to Social Housing, Member Support to Fundraising and roles in the areas of HR and Communications, SVP has a position to suit you.Donor Care Administrator (Permanent Full-Time)Location: DublinSalary range: €35,275.62 per annumExperience: Minimum 1-year relevant experience in...
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Donor Care and Fundraising Executive
1 week ago
Dublin, Dublin City, Ireland Brain Tumour Ireland Part timeDonor Care and Fundraising Executive A highly motivated fundraiser to manage our donor relationships as well as the day-today administration of new and ongoing fundraising activities. We are looking for a highly motivated fundraiser who will play an instrumental role in managing our donor relationships, as well as managing the day-to-day...
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Verification Expert 15h Left
2 days ago
Dublin, Dublin City, Ireland Synopsys, Inc. Full timeCompany OverviewSynopsys, Inc. is a world leader in electronic design automation (EDA), providing solutions for designing and manufacturing complex semiconductor chips.We're proud to be part of an inclusive team that's igniting the ingenuity of tomorrow.Job DescriptionWe're seeking a skilled Verification Expert 15h Left to join our global team. As a...
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Donor Engagement Specialist
14 hours ago
Dublin, Dublin City, Ireland FRS Recruitment Full time**Company Overview**FRS Recruitment is a world-renowned Non-Profit organisation based in Dublin City. We are seeking an experienced Donor Care Manager to join our team.**Job Description**The Role: Deliver exceptional supporter care, enhance donor relationships, and support fundraising efforts as the Donor Care Manager. This is a full-time, permanent, hybrid...
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Donor Marketing Executive
1 week ago
Dublin, Dublin City, Ireland Oxfam Ireland Full timeDonor Marketing Executive Oxfam Ireland are currently recruiting a Donor Marketing Executive Oxfam Ireland is currently looking for a Donor Marketing Executive to join our Fundraising team. The successful candidate will play a critical role in providing Oxfam Ireland supporters with the best experience possible, encouraging donor retention to...
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Donor Development Manager
7 days ago
Dublin, Dublin City, Ireland Society of Saint Vincent de Paul Full timeLocation: DublinSalary range: €53,940.81 per annumExperience: At least 2 years experience in fundraising or similar role / Educated to degree level in related fieldDescription:SVP is a large, national, voluntary organisation with extensive experience of working with a diverse range of people who experience poverty and exclusion. Through its network of over...
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Donor Engagement Officer
1 day ago
Dublin, Dublin City, Ireland Concern Worldwide Full timeDonor Engagement OfficerConcern Worldwide is seeking a highly skilled Donor Engagement Officer to join our team. In this role, you will be responsible for supporting the Public Affairs Department on various projects by contacting donors to discuss cash/regular giving donations and non-financial support.About the Role:This role involves supporting the Public...
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Lead Verification Engineer Position
1 day ago
Dublin, Dublin City, Ireland Synopsys, Inc. Full timeAbout UsSynopsys, Inc. is a world leader in electronic design automation (EDA) and a leading provider of software and IP used in the design, testing, and manufacture of electronic systems.We are committed to helping our customers innovate and bring new ideas to life by delivering cutting-edge technology and exceptional service.What We OfferWe offer a...
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Supporter Care Coordinator
6 hours ago
Dublin, Dublin City, Ireland FRS Recruitment Full time**Our Ideal Candidate**We are looking for a highly skilled Donor Care Manager to join our team at FRS Recruitment. The ideal candidate will have a third-level qualification in marketing or a related field, with proven experience in donor care, customer service, or supporter relations.Key Responsibilities:Develop and implement best practices and stewardship...
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Senior Fundraising Manager
10 hours ago
Dublin, Dublin City, Ireland FRS Recruitment Full time**About the Role**We are seeking a skilled Donor Care Manager to join our team at FRS Recruitment. As a key member of our Non-Profit organisation, you will be responsible for delivering exceptional supporter care and enhancing donor relationships.Key Responsibilities:Liaise with the fundraising, marketing, and communications teams to align messaging and...
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Head of Supporter Services, Fundraising, Dublin
3 weeks ago
Dublin, Dublin City, Ireland SPEEDECK Full timeHead of Supporter Services, Fundraising, Dublin (Full Time)Dublin, IrelandDescriptionTitle: Head of Supporter Services, Fundraising, DublinLocation: Dublin City CentreContract: Permanent, Full TimePrimary Purpose: Focus Ireland has developed an ambitious strategy to prevent homelessness from ever occurring and to provide effective support and solutions for...
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15h Left Sr Commercial
1 week ago
Dublin, Dublin City, Ireland Centrica plc Full timeSr Commercial & Business Sales Manager - Energy Products & SolutionsApply locations Dublin time type Full time posted on Posted 2 Days Ago time left to apply End Date: March 24, 2025 (11 days left to apply) job requisition id R0068680Join us, be part of more.We're so much more than an energy company. We're a family of brands revolutionising how we power the...
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Dublin, Dublin City, Ireland Beechfield Care Group Full timeBeechfield care group- Beechfield Manor Nursing Home Beechfield Care Groupare currently seeking to recruitan activates coordinator to assume responsibility for the care of residents atBeechfield Manor, Shanganagh Rd, Shankill, Dublin D18 P389 We are a long-established Nursing Home Group based Dublin, Carlow, Meath, Westmeath & Kildare.Our mission is to...
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Care Management Specialist
17 hours ago
Dublin, Dublin City, Ireland Stewarts Care Full timeJob DescriptionThe role of Person in Charge encompasses comprehensive management of a Designated Centre, encompassing provision of high-quality, person-centered services to residents and effective management of staff teams and resources.Discharge responsibilities as Person in Charge in accordance with The Health Act (2007) and associated...
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Community Fundraising Administrator
3 weeks ago
Dublin, Dublin City, Ireland LauraLynn Children's Hospice Full timeTitle: Community Fundraising AdministratorHours: Full Time (35 hours)Contract Type: Specified Purpose Contract (approx. one year)Salary: Grade IV salary scale - €34,256 - €53,304Job Closing Date: Friday, 7th February, 5pmSummary of the role:We want our supporters to understand that when they choose to support LauraLynn, they are supporting hundreds of...
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Supporter Care Administrator
1 week ago
Dublin, Dublin City, Ireland Plan International Ireland Full timeSupporter Care Administrator Highly skilled communicator required to nurture relationship with Plan Ireland's valued supporters. Job detailsTitle: Supporter Care Administrator Reporting to:Individual Giving OfficerDirect Reports:NoneKey relationships: Head of Individual Giving Supporter Retention Officer ICT and Digital Operations Officer...
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Major Gift Officer
3 days ago
Dublin, Dublin City, Ireland SPEEDECK Full timeMajor Gift Officer (Individual & Corporate) (Full Time)Dublin, IrelandDescriptionAbout St James's Hospital FoundationAt St. James's Hospital Foundation, we are dedicated to supporting one of Ireland's leading hospitals in providing world-class care and improving patient outcomes. As a dynamic and forward-thinking organisation, we pride ourselves on being...
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Care Manager
2 weeks ago
Dublin, Dublin City, Ireland Cuala Senior Care Limited TA Dovida Full timeJoin our team With a global footprint spanning six countries around the world, Dovida delivers nine million hours of care each year. In Ireland, our network of 25 offices and 350 key players manage 4,000 professional caregivers, who support, uplift and empower 7,000 clients in cities, towns and villages across the country. Dovidas Circle of Care philosophy...
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Major Gift Officer
3 weeks ago
Dublin, Dublin City, Ireland SPEEDECK Full timeMajor Gift Officer (Individual & Corporate) (Full Time)Dublin, IrelandDescriptionAbout St James's Hospital FoundationAt St. James's Hospital Foundation, we are dedicated to supporting one of Ireland's leading hospitals in providing world-class care and improving patient outcomes. As a dynamic and forward-thinking organisation, we pride ourselves on being...
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Development & Fundraising Manager
3 weeks ago
Dublin, Dublin City, Ireland Cpl Full timeDevelopment & Fundraising Manager Cpl Marketing are recruiting for a Development & Fundraising Manager with an Educational organisation on a permanent contract in Dublin City Centre. This candidate will lead all the fundraising activities for the organisation. You will work independently and have an entrepreneurial style of work, always focussed on...