Global Customer Advocate

6 days ago


Limerick, Limerick, Ireland Job Squad Full time

Job Squad is a leading global marketplace for music, sports, and entertainment tickets. As a Global Customer Advocate, you will be responsible for ensuring our customers receive exceptional service and support.

Your responsibilities will include:

  • Acting as a single point of contact for customers regarding sales process assistance and customer inquiries.
  • Providing email and phone support to our customers to ensure a good balance between productivity and quality.
  • Identifying opportunities for process improvements and collaborating with other departments to implement changes.

To succeed in this role, you should be fluent in English, have a basic understanding of computer handling skills, and be able to communicate effectively with customers and internal stakeholders.



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