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Customer Experience Expert

1 week ago


Dublin, Dublin City, Ireland Kehoes Full time

About This Opportunity

We are seeking an experienced Hospitality Manager to join our team at Kehoes Pub, a flagship venue in the heart of Dublin. As a key member of our management team, you will play a critical role in shaping the future of our business and driving excellence in customer service.

Key Responsibilities

  • Leadership: Lead a team of staff to deliver exceptional customer experiences and maintain high-quality service standards.
  • Operational Excellence: Oversee the efficient operation of pub services, including inventory management, scheduling, and financial performance.
  • Employee Development: Support staff growth and development through training, coaching, and feedback.

About The Employer

The Louis Fitzgerald Group is a dynamic and forward-thinking hospitality company, operating 19 pubs, restaurants, and hotels across Dublin and its surrounding areas. Our focus on delivering exceptional customer experiences has earned us a strong reputation as one of Ireland's leading hospitality groups.