Pricing and Customer Experience Expert
5 days ago
About the Position
TalentHub is expanding its Dublin office and seeking a highly skilled Pricing and Customer Experience Expert to drive revenue and optimize customer experiences through pricing strategies.
This role involves developing and implementing pricing models, enhancing profitability, and improving customer engagement. You will collaborate with cross-functional teams, including Marketing, CRM, Product, Technology, and Analytics.
Key Responsibilities
- Pricing Leadership: Develop and implement pricing strategies that maximize profitability.
- Customer Insights and Pricing: Build and refine models to understand customer behaviour and product economics.
- Collaboration: Work with Marketing, CRM, Product, Technology, and Analytics teams for cohesion.
- Performance Tracking and Reporting: Develop reporting to monitor pricing performance, product profitability, and customer satisfaction.
The Ideal Candidate
- Minimum 5 years' experience in analytics, with 3 years focused on pricing strategy.
- Experience working in cross-functional teams, including marketing and technology.
- Self-motivated and willing to contribute across various areas.
- Advanced Analytical Skills: Expertise in building financial models and understanding pricing dynamics.
- Technical Proficiency: Skilled in SQL and advanced data technologies, with experience in Power BI or similar tools.
Benefits
An extremely generous salary and above-average benefits package, including 25 days holidays rising to 30, paid volunteer days, healthcare, pension, free food, work-from-anywhere policy, and more.
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