Back Office Management Role

4 days ago


Dublin, Dublin City, Ireland TN Ireland Full time

Job Title: Back Office Management Role

Job Summary: We are seeking an experienced professional to fill the position of Back Office Management Role. As a key member of our team, you will be responsible for managing a Central Support team, ensuring seamless day-to-day operations, and supporting the Operations Manager in achieving sales targets.

Key Responsibilities:

  • Team Leadership: Oversee the daily activities of the Central Support team, focusing on deploying engineers, managing logistics, generating invoices, and providing excellent customer service.
  • Performance Management: Conduct performance reviews, participate in recruitment selection, and ensure departmental personnel adhere to company policies and procedures.
  • Process Optimization: Restructure workloads to align with a customer-focused setup, identifying opportunities to expand team members' skills and leverage synergies.
  • Results-driven: Drive the customer experience by ensuring quality control checks are completed on time and meeting forecasted revenue/orders for each period.
  • Training and Development: Implement training programs to meet staff development needs, promoting safe behaviors within the team.


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