School Operations Specialist
2 days ago
**Job Description**
We're seeking an experienced School Operations Specialist to join our Support Team. This role involves providing high-quality support to our clients, helping them get the most out of our School Management Information System (MIS).
About Us
Compass Education UK & IE is a leading provider of School Management Information Systems (MIS), serving over 3,000 schools in the UK, Ireland, and Australia.
Your Responsibilities
- Deliver exceptional customer service through various communication channels
- Work closely with the Support Team Lead - UK & IE to resolve complex queries and issues
- Develop and maintain Help Centre articles to ensure easy access to information
- Collaborate with internal teams to achieve business objectives
Requirements
To be successful in this role, you'll need to demonstrate:
- Strong analytical and problem-solving skills
- A passion for delivering exceptional customer experiences
- Ability to work effectively in a team environment
- Flexibility to adapt to changing priorities and deadlines
Benefits
- Competitive salary and benefits package
- Ongoing training and professional development opportunities
- Flexible working arrangements to support work-life balance
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