School Operations Specialist

2 days ago


Dublin, Dublin City, Ireland Compass Education UK & IE Full time

**Job Description**

We're seeking an experienced School Operations Specialist to join our Support Team. This role involves providing high-quality support to our clients, helping them get the most out of our School Management Information System (MIS).

About Us

Compass Education UK & IE is a leading provider of School Management Information Systems (MIS), serving over 3,000 schools in the UK, Ireland, and Australia.

Your Responsibilities

  • Deliver exceptional customer service through various communication channels
  • Work closely with the Support Team Lead - UK & IE to resolve complex queries and issues
  • Develop and maintain Help Centre articles to ensure easy access to information
  • Collaborate with internal teams to achieve business objectives

Requirements

To be successful in this role, you'll need to demonstrate:

  • Strong analytical and problem-solving skills
  • A passion for delivering exceptional customer experiences
  • Ability to work effectively in a team environment
  • Flexibility to adapt to changing priorities and deadlines

Benefits

  • Competitive salary and benefits package
  • Ongoing training and professional development opportunities
  • Flexible working arrangements to support work-life balance


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