Current jobs related to Customer Success Professional - Dublin, Dublin City - Lincoln Recruitment Ltd.

  • Customer Success Professional

    4 days ago

    Dublin, Dublin City, Ireland SoSafe Full time

    We are seeking a highly motivated Customer Success Professional who will help us drive growth and retention in our customer base. As a key member of our Customer Success team, you will be responsible for building strong relationships with our customers, understanding their needs, and delivering tailored solutions to meet those needs.The ideal candidate will...

  • Customer Success Professional

    4 days ago

    Dublin, Dublin City, Ireland Cloud People Full time

    We're looking for a Customer Success Professional to join our team in Dublin, responsible for managing a portfolio of existing accounts and driving business growth. This permanent position offers a hybrid working arrangement, allowing you to balance work and personal life.The successful candidate will have a proven track record in account management and new...

  • Customer Success Professional

    1 day ago

    Dublin, Dublin City, Ireland Lincoln Recruitment Ltd Full time

    **Job Title:** Customer Success ProfessionalAbout the Role:The Customer Success Manager plays a critical role in engaging, retaining, and driving value for a portfolio of mid-market clients across the EMEA region.Responsibilities:Act as a trusted advisor to clients, providing strategic insights and helping them maximize the value of our client suite of...

  • Customer Success Professional

    3 hours ago

    Dublin, Dublin City, Ireland Nitro Full time

    Nitro, a global SaaS leader for seamless digital document workflows, is seeking a highly motivated individual to join our team as a Customer Success Professional. In this role, you will be responsible for renewing contracts from existing clients, creating and enforcing plans that meet the needs of customers, building long-term relationships with clients, and...

  • Customer Success Professional

    6 days ago

    Dublin, Dublin City, Ireland Klaviyo Inc. Full time

    **Empowering Businesses to Grow on Their Own Terms**We're seeking a driven, curious professional to help us build the future of B2C engagement. As a key member of our team, you'll work with ambitious peers who inspire each other and deliver meaningful work.We Prioritize Our CustomersWe start with what's best for the customer, not what's best for us, and work...

  • Customer Success Renewal Professional

    3 days ago

    Dublin, Dublin City, Ireland ServiceNow, Inc. Full time

    At ServiceNow, Inc., we believe that our employees are the backbone of our success. We strive to create an inclusive and supportive work environment that allows our employees to thrive and reach their full potential.We are seeking an experienced Customer Success Renewal Professional to join our team and help us achieve our goals. As a key member of our...

  • Customer Success Professional

    3 days ago

    Dublin, Dublin City, Ireland VRAI Full time

    Unlock Human Potential with VRAIWe are on a mission to redefine exceptional human performance and unlock every individual's full potential. Our vision is to transform the way people are trained by leveraging cutting-edge simulation and training data.VRAI has established itself as a leader in delivering innovative simulation solutions to top aerospace,...

  • Customer Success Professional

    3 days ago

    Dublin, Dublin City, Ireland The Hustle Full time

    The Hustle is looking for a talented DACH Customer Success Manager to join our team.Job OverviewThis role will involve managing customer relationships, understanding customer needs, and providing solutions to drive business growth.Key Accountabilities:Develop and execute strategies to drive customer growth and engagement.Collaborate with cross-functional...

  • Customer Success Professional

    6 days ago

    Dublin, Dublin City, Ireland The Hustle Full time

    Job Description:Manage 100-200 customer relationships with HubSpot, ensuring seamless onboarding, up-sell/x-sell, and renewals processes.Work closely with customers to understand their goals, aligning them with the necessary resources to achieve success.Partner with different teams at HubSpot to 'solve for the customer', leveraging the company's software and...

  • Customer Success Professional

    6 days ago

    Dublin, Dublin City, Ireland Boundlessfellows Full time

    Becoming a part of our team as a Customer Success Professional - Tock means being part of a dynamic organization that empowers restaurants, bars, and wineries with the tools needed to build successful businesses and deliver exceptional experiences.We are looking for someone with 1+ year of experience working in a remote customer support environment and...

  • Customer Success Professional

    3 days ago

    Dublin, Dublin City, Ireland Okta, Inc. Full time

    Key ResponsibilitiesNurturing and expanding relationships with existing customersDeveloping and executing against an assigned quota and territory planClosing upsell, cross-sell, and connected renewal opportunitiesCollaborating with product and technical teams to customize solutionsDemonstrating the value of additional software features or...

  • Enterprise Customer Success Professional

    5 days ago

    Dublin, Dublin City, Ireland Vanta Inc. Full time

    At Vanta, we believe that security should be a top priority for every business. As our Enterprise Customer Success Professional, you will play a pivotal role in guiding customers through their security and compliance journeys with our specialized solutions.We are committed to providing world-class customer experience to our security-minded software company...

  • Customer Success Professional

    4 days ago

    Dublin, Dublin City, Ireland Amazon Full time

    Benefits:We offer a comprehensive benefits package, including competitive salary, comprehensive health insurance, retirement savings plan, and generous paid time off. Additionally, we provide opportunities for professional growth and development through training programs, mentorship, and career advancement opportunities.Our inclusive culture empowers...

  • Senior Customer Success Strategy Professional

    4 days ago

    Dublin, Dublin City, Ireland Hubspot Full time

    About HubSpotWe're a leading customer relationship management (CRM) platform that provides software and support to help businesses grow better.Job DescriptionThe HubSpot Customer Success Strategy and Operations team is looking for a skilled professional to join our team as a Senior Customer Success Strategy Professional. In this role, you will be responsible...

  • Customer Success Associate

    1 day ago

    Dublin, Dublin City, Ireland Okta, Inc. Full time

    At Okta, Inc., we're seeking a highly motivated and dynamic individual to join our Customer Success Team as an Okta Customer Success Intern. This exciting opportunity will provide you with hands-on experience in understanding how a Customer Success professional strategically partners with customers to ensure they rapidly achieve business value and maximize...

  • Customer Success Strategist

    3 days ago

    Dublin, Dublin City, Ireland ActiveCampaign Full time

    About the CompanyActiveCampaign is a leading provider of marketing automation software that helps small businesses power big growth. Our platform enables businesses to deliver personalized, data-driven marketing experiences that drive real results.We are seeking a highly skilled Customer Success Strategist to join our team. As a Customer Success Strategist,...

  • Customer Success Strategist

    3 days ago

    Dublin, Dublin City, Ireland Moorepay Limited Full time

    We're seeking an experienced professional to lead our Customer Success efforts in the ROI market. As the Head of Customer Success, you will be responsible for developing and owning a strategy that has various interdependencies with other teams and stakeholders. You will need to ensure you can find a route to delivery that removes friction for our customers...

  • Customer Success Advocate

    4 days ago

    Dublin, Dublin City, Ireland TN Ireland Full time

    At TN Ireland, we are seeking a Customer Success Advocate to join our team. As a Customer Success Advocate, you will be responsible for overseeing a portfolio of customers to help them achieve business outcomes and foster greater adoption and usage of the ServiceNow products they have purchased.The ideal candidate will have 2+ years of experience providing...

  • Customer Success Strategist

    1 day ago

    Dublin, Dublin City, Ireland Servicenow Full time

    Job DescriptionWe are seeking a seasoned professional to lead our Success Hub team in the EMEA region.Key Responsibilities:Develop and execute strategies to drive customer success, growth, and adoption of ServiceNow products.Hire, coach, and mentor a team of Customer Success Guides to ensure they have the skills and knowledge needed to deliver exceptional...

  • Customer Success Advocate

    3 days ago

    Dublin, Dublin City, Ireland Servicenow Full time

    Job OverviewWe are seeking a skilled Customer Success Advocate to join our team. As a key member of our customer success organization, you will be responsible for overseeing a portfolio of customers and providing them with the support they need to achieve their business outcomes.Our ideal candidate has experience in providing customer professional services...

Customer Success Professional

2 weeks ago

Dublin, Dublin City, Ireland Lincoln Recruitment Ltd. Full time
About the Role

The Customer Success Manager will act as a trusted advisor, providing clients with strategic insights and ensuring they maximize the value of our client's suite of products. This role involves proactive account management, performance monitoring, and collaboration with internal teams to drive retention and satisfaction.

  • Manage a portfolio of mid-market accounts, acting as the primary point of contact being a trusted advisor, inspiring leader, and subject matter authority to customers in relation to the products.
  • Conduct regular check-ins and quarterly business reviews to assess client satisfaction and performance.
  • Onboard and educate customers about the client's products
  • Analyse and report on key account metrics, identifying opportunities for improvement and providing strategic recommendations.
  • Support clients with advertising campaign management, ensuring effectiveness and ROI.
  • Identify upsell opportunities and collaborate with the sales team to drive revenue growth.
  • Work cross-functionally with sales, marketing, finance, and product teams to optimize the customer experience.
  • Ensure high renewal rates by strengthening client relationships and demonstrating the long-term value of the platform.