Enterprise Service Coordinator

14 hours ago

Dublin, Dublin City, Ireland beBeeScheduling Full time €40,000 - €60,000

Key Responsibilities

  • Manage and maintain accurate records of scheduled services, ensuring compliance with site schedules and vendor requirements.
  • Coordinate and schedule service visits, including the management of permits and support for service engineers during visits.
  • Serve as the primary point of contact for customers regarding scheduling and operational queries.
  • Perform daily administrative tasks such as quotation requests, raising purchase orders, and reconciling costs.
  • Track and report out-of-scope costs to account managers.
  • Attend operational calls, customer meetings, and manage high volumes of emails.

Requirements

  • Bachelor's degree required; science qualification advantageous.
  • Proven ability to work independently with limited managerial input.
  • Excellent communication and interpersonal skills for effective collaboration with team members, customers, and stakeholders.
  • Fluency in English (verbal and written).
  • Ability to manage sudden changes in priorities, problem-solve, and multi-task.
  • Planning, organizational, and time management skills.
  • Prioritization and meeting deadlines.
  • Effective handling of customer and vendor requests via telephone, email, or in-person.

About This Role

This role is ideal for an individual who is passionate about delivering exceptional customer satisfaction and can thrive in a dynamic, fast-paced environment.

This position offers the opportunity to work closely with customers, vendors, and internal stakeholders to ensure seamless delivery of services.

The successful candidate will possess excellent communication and interpersonal skills, with the ability to build strong relationships and navigate complex situations.

This role requires a proactive and adaptable individual who can effectively prioritize tasks, manage multiple projects, and meet deadlines.

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