Enterprise Service Design Architect

2 weeks ago

Dublin, Dublin City, Ireland beBeeEnterpriseServiceDesign Full time €65,000 - €85,000

Job Title: Enterprise IT Service Design Architect

Job Description

We are seeking a highly experienced and skilled Enterprise IT Service Design Architect to lead the design, integration, and transition of IT services across our complex and distributed enterprise environment.

The role involves working closely with various IT disciplines to ensure high-quality service delivery aligned with industry best practice frameworks.

Key Responsibilities:

  • Manage the end-to-end IT service design, including SLAs, support models, and transition plans.
  • Evaluate service designs for compliance with ITIL, NIST, and NIS2 standards and integrate them with ServiceNow.
  • Lead the re-engineering of existing services and development of new ones to enhance performance, user experience, and compliance.
  • Owning the service transition process for all ICT projects, working across the full project lifecycle to embed service readiness.
  • Developing clear documentation of the whole process.
  • Collaborating with architecture, cyber security, service management, business analysis, and project teams.
  • Contributing to governance and standard-setting for service architecture across the organization.

Required Skills and Qualifications:

  • Relevant degree in IT, Computer Science, or related field.
  • 5+ years in IT service management, including 2+ years in a leadership or process ownership role.
  • Strong background in IT service design architecture, transition, or ITSM roles in large, multi-site organizations.
  • Deep knowledge of ITIL v4 and experience applying NIST/frameworks.
  • Proficiency with ServiceNow, especially CMDB, service catalogues, and workflows.
  • Technical familiarity with infrastructure, cloud, cyber security, and enterprise applications (e.g., SAP, ERP).
  • Strong communication and stakeholder engagement skills.
  • Experience in IT operations and security risk management and service delivery in demanding environments.
  • Excellent documentation, presentation, and reporting skills.
  • Ability to work independently and collaboratively.
  • Experience working with third-party vendors, including MSPs, and SOCs.
  • Strong working knowledge of ITIL, general knowledge of ITSM products and frameworks.
  • ITIL v4 Managing Professional or Strategic Leader certification and TOGAF or similar architecture certification are desirable.
  • Experience in public or semi-state sectors is an advantage.
  • Familiarity with ISO 20000, COBIT, or public sector procurement/compliance processes preferred.

Benefits:

  • Opportunity to work on high-profile projects and contribute to the organization's growth.
  • Collaborative and dynamic work environment.
  • Professional development and training opportunities.

How to Apply:

Please submit your application, including your resume and cover letter, through our online portal.

  • Enterprise Architect

    4 weeks ago

    Dublin, Dublin City, Ireland Cpl Full time

    Join to apply for the Enterprise Architect role at Cpl4 days ago Be among the first 25 applicantsJoin to apply for the Enterprise Architect role at CplSenior Manager – Client Services | Solving Ireland's Toughest Tech Hiring Challenges in Software EngineeringCpl recruitment are partnering with a leading organization seeking an accomplished Enterprise...

  • Enterprise Services Architect

    3 weeks ago

    Dublin, Dublin City, Ireland Mason Alexander Full time

    2 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Direct message the job poster from Mason AlexanderCybersecurity & Infrastructure/DevOps Recruiter @ Mason AlexanderMy client is seeking an experiencedEnterprise Service Design Architectto lead the design, governance, and continuous improvement of IT...

  • Enterprise Architect

    4 weeks ago

    Dublin, Dublin City, Ireland IT Alliance Group Full time

    Auxilion areseeking a highly motivated and experienced Enterprise Architect to join our dynamic team.Auxilion are a leading IT Managed Services Provider.This is a Hybrid position and you will be required on customer site (Dublin Based) 3 days per week.This role is crucial for shaping our customer solutions, driving innovation, and significantly contributing...

  • IT Enterprise Services Designer

    2 weeks ago

    Dublin, Dublin City, Ireland beBeeEnterprise Full time €78,141 - €114,104

    IT Service ArchitectAbout the RoleWe are seeking an experienced IT Service Architect to oversee the design, integration, and transition of IT services across a complex and distributed enterprise environment. The role involves working across various IT disciplines to ensure high-quality service delivery aligned with best practice frameworks.Key...

  • Enterprise Architect

    3 weeks ago

    Dublin, Dublin City, Ireland Cpl Full time

    Join to apply for the Enterprise Architect - Healthcare role at Cpl1 day ago Be among the first 25 applicantsJoin to apply for the Enterprise Architect - Healthcare role at CplGet AI-powered advice on this job and more exclusive features.Cpl Recruitment is partnering with a leading organisation to recruit an accomplished Enterprise Architect who will play a...

  • Enterprise Architect

    2 weeks ago

    Dublin, Dublin City, Ireland Fruition Group Full time

    Our Dublin based client is looking for an Enterprise Service Architect to join their team to take the lead in the design and implementation of comprehensive IT service strategies.Key Responsibilities: Lead the development of comprehensive IT service frameworks, including defining service models, support structures, service-level agreements (SLAs), and...

  • Enterprise Architect

    4 weeks ago

    Dublin, Dublin City, Ireland Auxilion Full time

    Get AI-powered advice on this job and more exclusive features.Auxilion are seeking a highly motivated and experienced Enterprise Architect to join our dynamic team. Auxilion are a leading IT Managed Services Provider.This is a Hybrid position and you will be required on customer site (Dublin Based) 3 days per week.This role is crucial for shaping our...

  • Enterprise Architect

    3 weeks ago

    Dublin, Dublin City, Ireland CPL Full time

    Cpl Recruitment is partnering with a leading organisation to recruit an accomplished Enterprise Architect who will play a pivotal role in shaping and guiding the company's technology strategy.This senior position offers the opportunity to define the organisation's long-term IT vision, lead architecture governance, and deliver scalable, secure, and...

  • Enterprise Architect

    4 weeks ago

    Dublin, Dublin City, Ireland CPL Full time

    Cpl recruitment are partnering with a leading organization seeking an accomplished Enterprise Architect to shape and guide their technology strategy. This senior role offers the opportunity to define the long-term IT vision, lead architecture governance, and deliver scalable, secure, and future-ready solutions across the enterprise. You'll work closely with...

  • Enterprise Architect

    24 hours ago

    Dublin, Dublin City, Ireland Version 1 Full time

    Company DescriptionVersion 1 has celebrated over 26 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success.Our expertise enables our customers to navigate the rapidly changing Digital-First world we live in.We foster strong partnerships with leading technology giants including Microsoft,...