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Digital Transformation Consultant
2 weeks ago
**Job Description:**
Cpl Healthcare is seeking a skilled Digital Transformation Consultant to join their team. As a key member of the Operations department, you will provide cross-functional support to ensure the smooth running of business-as-usual (BAU) activities.
The ideal candidate will have experience in process optimisation and be fluent in French and English. You will work closely with internal stakeholders to identify areas for improvement and develop strategies to enhance customer journeys and drive digital innovation.
- Conduct gap analyses and facilitate workshops to address operational business needs and challenges.
- Perform business and operations modelling to generate activity reports and support decision-making.
- Leverage technology to optimise processes and improve operational efficiency.
Profile Requirements:
- Bilingual French and English is mandatory.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a cross-functional team environment.