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Customer Service Manager

1 week ago

Dublin, Dublin City, Ireland Noel Group Full time
Job Description

We are seeking an experienced Reception Manager to join our team at a busy hotel in Dublin. The successful candidate will be responsible for overseeing the day-to-day operations of the reception department, ensuring a high level of customer service is provided to guests.

Key Responsibilities:
  • Manage the front desk operation to ensure seamless guest check-in and check-out processes.
  • Supervise a team of reception staff to maintain a high standard of customer service.
  • Coordinate group bookings and ensure all necessary arrangements are made.
  • Monitor and report on key performance indicators to improve operational efficiency.
Requirements:
  • Minimum 1 year experience in a similar role.
  • Excellent communication and leadership skills.
  • Ability to work under pressure and prioritize tasks effectively.
Salary:

€40,000 - dependent on experience.