Installation and Operations Specialist

2 weeks ago

Belfast, Ireland beBeeCoordination Full time €35,000 - €45,000
Job Description\\\\

As a key member of our team, you will play a pivotal role in overseeing the installation and operation of automated coffee machines across retailers throughout Northern Ireland.

\\\\Key Responsibilities:\\\\
  • \\\\
  • Installation & Operational Excellence: Coordinate and manage the installation of automated coffee machines with third-party agencies in various locations, ensuring timely and efficient setup.\\\\
  • Maintain a comprehensive database with the location, status, and performance of coffee machines across different stores.\\\\
  • Communicate installation plans, timelines, and requirements to internal teams, third-party agencies, and store managers to ensure a smooth installation process\\\\
  • Provide in-store training on equipment use and troubleshooting support during and after installs\\\\
  • Conduct regular Coffee Excellence audits in stores and share insights to drive operational improvements.\\\\
  • Stock Management & Ordering: Oversee the effective management of Frank & Honest consumables and stock levels in-store, conducting regular stock takes.\\\\
  • Ensure store personnel are trained on stock control by registering on the Musgrave Institute.\\\\
  • Work closely with store teams to manage day-to-day stock control and automated ordering.\\\\
  • Implement best practices for waste management within the stores.\\\\
  • Rollout Support: Assist the Finance and MNI sales teams with the sign-up process for all Frank & Honest agreements.\\\\
  • Collaborate with the F&H Financial Analyst, providing updates on roll-out plans, changes, and budget status.\\\\
  • Ensure all required point-of-sale materials and digital tools are available for installations and upgrades.\\\\
  • Provide on-site support for all installations across Northern Ireland.\\\\
  • Manage purchase orders through I-Procurement, ensuring smooth processing.\\\\
  • Coordinate installation plans, machine relocations, removals, and pre/post-installation administration to ensure asset records are up-to-date.
Required Skills and Qualifications:
  • \\\\
  • Minimum 2 years of experience in a competitive sales environment, ideally within retail, foodservice, or the coffee sector.\\\\
  • Proven experience working with third-party suppliers and technical teams.\\\\
  • Expertise in stock forecasting in line with rollout plans.\\\\
  • Proficiency in Microsoft Office, particularly Excel (cell formatting, formulas, data validation), and experience with Word, Power Point, and Teams.\\\\
  • A solid track record of meeting and exceeding performance targets.\\\\
  • Strong interpersonal and influencing abilities.\\\\
  • Excellent organizational, planning, and time management skills.\\\\
  • Keen attention to detail, especially in machine data accuracy.\\\\
  • Methodical problem-solving skills with the ability to address both proactive and reactive business needs.\\\\
  • Customer-focused approach with strong commercial awareness.
Benefits

We offer a collaborative culture where your contributions will directly impact the success of the brand. You'll have opportunities for learning and advancement, work in an innovative environment focused on forward-thinking solutions, and be part of a company dedicated to making a positive difference in local communities.

Others

Full training provided. We value diversity and are an equal opportunities employer. We encourage candidates from diverse backgrounds to apply.

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