Client Relationship Manager

2 days ago


Dublin, Dublin City, Ireland Dentsu Aegis Network Ltd. Full time

At Dentsu Aegis Network Ltd., we are seeking a highly skilled Client Relationship Manager to join our team. As an Account Manager, you will play a key role in managing client relationships, driving revenue, and coordinating internal teams to deliver exceptional media strategies from planning to execution.

About the Role

This is a collaborative, dynamic role working alongside an Account Director and Account Executive, and you'll manage a variety of client accounts within a talented team of 10. The ideal candidate will have 3-5 years of experience managing client campaign planning and implementation within a media agency environment.

Responsibilities
  • Client Planning: Translate client briefs into detailed internal briefs, ensuring clear direction for internal media planning teams.
  • Oversee the development of accurate and cohesive composite media plans, coordinating with specialist teams and ensuring alignment with client objectives.
  • Manage changes to strategies and media plans, ensuring effective communication between clients and specialists.
Key Responsibilities Continued
  • Client Management: Act as the primary point of contact for select clients, addressing their needs, assessing scope, and determining effective solutions.
  • Handle client queries across all media disciplines, involving specialists only when necessary.
  • Deliver post-campaign analyses (PCAs), mid campaign reporting, and competitive reviews, translating results into actionable insights.
  • Oversee campaign go-live procedures, including liaising with creative partners on specs and deadlines for copy and communication with clients on all matters relating to campaign booking approval and administration.
What We're Looking For
  • A bachelor's degree in marketing, Mass Communication, or a relevant subject.
  • Exceptional ability to manage client relationships, cultivate trust with clients, and act as a reliable point of contact.
  • Excellent ability to manage multiple campaigns and responsibilities efficiently, while maintaining attention to detail.
  • A strategic mindset that combines creative thinking and data-driven decisions to deliver results and innovative solutions to meet client needs within a fast-paced environment.


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