Client Relationship Manager
6 days ago
At Blackhawk Network, we're empowering businesses to succeed through innovative payment solutions. As a Client Relationship Manager, you'll play a vital role in nurturing relationships with our clients, ensuring their satisfaction, and driving account growth.
About the RoleThis position focuses on managing and maintaining strong relationships with our B2B clients in the Irish market. You'll address client inquiries, identify opportunities for enhanced engagement, and utilize a CRM tool to manage interactions and track account activities.
The ideal candidate will have demonstrated experience in account management, sales, or a similar role, with a proven ability to build and maintain client relationships. Strong communication skills, attention to detail, and problem-solving abilities are essential for success in this position.
We offer a comprehensive benefits package, including work-life balance, health and wellness initiatives, and financial rewards. Our hybrid working model allows for flexibility and engagement, while our recognition program provides opportunities for growth and development.
Key Responsibilities:
- Build and maintain strong relationships with existing clients
- Identify opportunities to enhance client engagement and drive account growth
- Utilize a CRM tool to manage client interactions and track account activities
- Monitor the Cash Star platform and assist clients with account-related queries and issues
- Collaborate with internal teams to ensure seamless service delivery and client support
- Set and achieve individual objectives, reviewing performance regularly
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