Identity Validation Specialist

4 days ago


Cork, Cork, Ireland Sgs Full time

Job Description: The successful candidate will be responsible for verifying driving licence applications and ensuring compliance with Identity Validation, Document Validation, and NDLSFO Business Rules. This role requires strong attention to detail and excellent customer service skills.

Main Responsibilities:

  1. Application Processing: Process driving licence applications accurately and efficiently, ensuring high standards of customer service and compliance
  2. Due Diligence: Apply due diligence to all documents, image captures, and signature uploads in the NDLS Front Office Solution
  3. Training and Development: Complete required on-site and virtual training, maintain accurate training records, and submit them as directed
  4. Security and Compliance: Promptly report any serious discrepancies, security breaches, or data breaches to the Regional Supervisor, NDLSFO Helpdesk, Operations Manager, and Head of Security

Required Skills and Qualifications:

  • Leaving Certificate and/or FETAC 5 skills certificate or greater


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