Medical Devices Support Specialist

3 days ago


Dublin, Dublin City, Ireland Fannin Ltd. Full time
About Fannin Ltd.
Fannin Limited is part of DCC Vital, a leading distributor of medical devices, pharmaceuticals, and diagnostic products to the healthcare sector. Our company's heritage dates back to 1829, and we have a proven track record in medical supplies and pharmaceutical distribution.

The Opportunity:
We are seeking a Customer Services Administrator to join our team at Aerodrome Business Park in Rathcoole, Co. Dublin. As a key member of our Community Care Services team, you will be responsible for ensuring excellent customer service and resolving queries efficiently.

Responsibilities:
- Deal with internal and external customer inquiries and requests
- Enter and process customer orders accurately and efficiently
- Schedule orders for delivery or collection, ensuring timely delivery of product to customers
- Collaborate with drivers to ensure smooth and efficient delivery processes
- Monitor and manage stock levels, issuing stock to backorders as required
- Assign tasks to repair technicians, monitoring their progress and following up on outstanding tasks

What We Offer:
- A dynamic and supportive work environment
- Opportunities for professional development and growth
- Competitive salary and benefits package

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