
Luxury Hotel Reservation Agent
5 days ago
Job Summary
">We are seeking a highly skilled and motivated individual to join our team as a Reservations Agent. The successful candidate will be responsible for selling rooms, taking restaurant reservations, confirming bookings, and loading reservations onto our in-house system.
">About the Role
">This is an exciting opportunity for a sales-focused professional who is passionate about delivering exceptional customer service. As a Reservations Agent, you will work closely with our front office team to ensure seamless operations and provide a world-class experience for our guests.
">Key Responsibilities
">- ">
- Sell rooms and take restaurant reservations">
- Confirm bookings and load reservations onto our in-house system">
- Reconcile cash and lodgements, and manage online sales">
- Provide exceptional customer service and support to guests">
- Work collaboratively with the front office team to achieve business objectives">
Requirements
">To be successful in this role, you will need:
">- ">
- A minimum of two years' experience in sales or a related field">
- Excellent interpersonal, communication, and organisational skills">
- Proficiency in using hotel reservation systems and software">
- A full driving license to operate our company golf buggy">
Benefits
">We offer a competitive package including:
">- ">
- A good salary">
- All meals while on duty">
- Car parking">
- Staff discount">
- Full training by our front office manager">
What We Offer
">In return for your hard work and dedication, we offer a supportive and dynamic work environment, where you can develop your skills and career.
">Contact Us
">If you are a motivated and customer-focused individual who is looking for a new challenge, please apply today.
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