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Knowledge Support Coordinator

1 week ago

Dublin, Dublin City, Ireland Link Personnel Services Full time

Company Overview

Our client, a prestigious law firm in Dublin, seeks an experienced L&D Administrator to manage their Learning Management System (LMS) and provide learning support to colleagues.

Job Description

This role is critical to the success of our client's Learning and Development function, requiring a highly organised and detail-focused individual with excellent technical skills.

Responsibilities include:

  • Managing user access and learner enrolments
  • Creating and editing video content for the LMS
  • Enhancing learning curriculum and plans to support business objectives
  • Developing and maintaining training materials, including user guides, FAQs, and video tutorials
  • Providing coaching and mentoring to support learning initiatives
  • Collaborating with IT to resolve technical issues and ensure system uptime
  • Maintaining accurate records and reports from the LMS
  • Identifying opportunities to improve LMS functionality and making recommendations for enhancements

Requirements

To succeed in this role, we require:

  • 2+ years of experience in a related field
  • Ability to learn new software applications quickly
  • Relevant degree in a field such as education, instructional design, or a related field
  • Excellent communication and interpersonal skills
  • Strong analytical and problem-solving skills
  • Proficiency in Microsoft Office applications
],