Sales Associate

3 days ago

Waterford, Waterford, Ireland beBeeCustomer Full time €25,000 - €35,000
Customer Service Representative Job Description">

The Customer Service Representative role is a vital part of our retail business, as it involves interacting with customers, handling payments and transactions, and providing an exceptional customer experience.

Key Responsibilities:

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  • Receive payment by cash, cheque, credit cards, vouchers, or automatic debits
  • Compute and record transactions with 100% accuracy for all register transactions
  • Maintain the Cash Desk to company standards at all times by completing daily housekeeping duties including dusting, cleaning, and merchandise presentation
  • Cash handling and safe custody of collecting cash
  • Build customer loyalty by providing a great, friendly, and professional service; be attentive to customers' needs and aim to exceed customer expectations
  • Answer and follow up on all customer enquiries at the cash desk and on the phone
  • Adhere to the Cashier Policies and Procedures at all times

Requirements:

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  • Leaving cert or equivalent is required. Must have experience working face-to-face with the public in a customer service role
  • Preferably have 1-3 years hospitality or tourism service or face-to-face retailing experience. Basic level excel is necessary
  • Customer Orientated Ability to build customer loyalty through providing great, friendly, and professional service
  • Confident, Outgoing, and People Oriented Have a warm, friendly demeanor and actively take opportunities to be social and interact with customers
  • Strong Numerical & Logical Ability Have the ability to handle, count, and deal with money; to work with numbers in a competent way
  • Hardworking, Conscientious, & Self Motivated Have a high degree of personal and interpersonal energy at all times. The ability to work under pressure and achieve results

Why You'll Enjoy Working Here:

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  • A dynamic and growing workplace
  • A fun, high-energy work environment
  • A culture of developing and promoting from within the company
  • Our entrepreneurial spirit
  • Generous staff discounts

Additional Information:

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  • This is a Part-Time 11 month Fixed Term Contract with a potential for permanency
  • Need employees to be flexible about when they work, covering store opening hours, including days, evenings, weekends, and public holidays
  • The successful candidate will be required to attend a company induction day
Seniority Level:
  • Entry-level
Employment Type:
  • Contract
Job Function:
  • Other
  • Industries: Retail

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