Cyber Security Professional
7 days ago
Keeper Security, Inc. is a leading provider of cybersecurity solutions, trusted by millions of individuals and thousands of organizations worldwide.
We are seeking an experienced Cyber Security Professional to join our team as a Customer Success Manager. In this role, you will be responsible for growing revenue through existing customer accounts using our industry-leading cybersecurity software.
Key Responsibilities
- Maintain strong relationships with senior management-level customers, providing support on forming relationships with C-level contacts.
- Work with clients to negotiate contract renewals, cross-sells, and upsells, ensuring consistent growth in revenue.
- Collaborate with clients to establish business and technical goals, leveraging quarterly business reviews to drive success.
Requirements
To succeed in this role, you will need:
- 1+ years of experience in account management or SaaS customer success roles/sales roles.
- Strong technical knowledge as it pertains to software integrations (SSO, Directory, etc.), implementation, onboarding, and support.
- Motivated by solving problems for customers, with a demonstrated ability to anticipate challenges before they arise.
What We Offer
Keeper Security, Inc. offers a dynamic work environment, private healthcare, pension contribution, sick pay, and a bike-to-work scheme.
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