Technical Support Professional
4 days ago
About ENGINEERINGUK
As a Cloud Support Engineer at ENGINEERINGUK, you will be part of a global team that helps companies succeed in the cloud. Our team is passionate about delivering exceptional customer experiences and innovating through cutting-edge technologies.
Job Description
- Customer Focus
You will work directly with customers to understand their needs and provide tailored solutions to meet those needs.
- Collaboration
You will collaborate with cross-functional teams to resolve complex customer issues and improve our services.
- Communication
You will communicate clearly and proactively with customers during critical events.
- Content Creation
You will create high-quality technical content to support and empower developers.
What We Are Looking For
- Linguistic Skills
Fluency in Mandarin.
- Programming Knowledge
Knowledge/experience in one or more modern programming languages such as Java, C++, Python, Javascript, .NET, PHP or Ruby.
- Technical Expertise
Experience with System Administration with Linux (Ubuntu, CentOS, RedHat) and/or Microsoft Windows Server and associated technologies (Active Directory, Exchange) and experience in Networking technologies including DNS, TCP/IP, SSL, DHCP and Load Balancing.
- Preferred Qualifications
Exposure to REST API based services, experience in Networking technologies including DNS, TCP/IP, SSL, DHCP and Load Balancing, exposure to Serverless technologies such as Lambda, API Gateway, AWS IoT or Mobile and Messaging technologies or AI (Artificial Intelligence) related technologies and experience with programming/scripting (Batch, VB, PowerShell, Java, C#, Chef, Perl, Ruby and/or PHP).
We Value Diversity
ENGINEERINGUK is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.
ENGINEERINGUK is committed to a diverse and inclusive workplace. ENGINEERINGUK is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
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