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IT Infrastructure Expert

1 week ago

Dublin, Dublin City, Ireland CPL Full time
About the Role

The successful candidate will be responsible for providing IT and Cybersecurity support to clients across various systems, including M365, Azure, Fortinet, Palo Alto, Sophos, and other cybersecurity tools. Key responsibilities include monitoring system alert tickets, troubleshooting and resolving network and cyber incidents, documenting all troubleshooting steps, and creating knowledge base articles within client environments.

A strong background in Microsoft 365, Azure Active Directory user administration, Mobile Device Management, and deployment is essential. Additionally, experience with firewalls, switches (Cisco, Fortinet, Palo Alto, Firepowers), and multi-function devices is required.