Senior Retail Operations Manager

4 days ago


South Dublin, Ireland beBeeRetail Full time €38,000 - €40,000
Job Overview

We are seeking a highly skilled and experienced Senior Retail Operations Manager to join our team.

Key Responsibilities:
  • Support the management team to achieve sales and profit targets through effective stock control, inventory management, and cash handling procedures.
  • Deliver exceptional customer service by providing timely assistance, resolving queries, and addressing complaints in a professional manner.
  • Lead by example, motivate, and develop a high-performing team of retail staff, ensuring they have the necessary skills and knowledge to excel in their roles.
  • Develop and implement innovative ideas for advertising, sales promotion, and display plans to drive business growth and increase brand visibility.
  • Manage controllable costs to maintain profitable operations, identify areas for cost reduction, and implement strategies to minimize waste.
  • Maintain store appearance and ensure it meets company standards, including merchandising, visual displays, and overall store environment.
  • Collaborate with the HR department to recruit, select, train, and develop new employees, ensuring a smooth onboarding process and effective integration into the team.
  • Organize special promotions, events, and campaigns to drive foot traffic, increase sales, and enhance customer engagement.
Requirements:
  • A minimum of 2 years of retail management experience, preferably in a fast-paced environment with fresh foods.
  • Proven ability to use retail IT systems to analyze stock and sales trends, identify opportunities for improvement, and make data-driven decisions.
  • Exceptional leadership and people skills, with the ability to motivate, inspire, and develop a high-performing team.
  • Ability to work in high-pressure situations, prioritize tasks, and manage multiple projects simultaneously.
  • Excellent organizational, time management, and communication skills, with the ability to build strong relationships with colleagues, customers, and stakeholders.
  • A self-motivated and enthusiastic individual with a high level of confidence, a strong work ethic, and a passion for delivering results.

This role offers a competitive salary, opportunities for career progression, and a dynamic work environment that fosters growth, innovation, and success.

Benefits:

This exciting opportunity provides:

  • A comprehensive benefits package, including health insurance, pension scheme, and annual leave.
  • The chance to work with a successful and expanding retail group, with a strong reputation for quality and customer service.
  • A dynamic and supportive team environment, with regular training and development opportunities to enhance your skills and knowledge.
  • The freedom to take ownership of your role, contribute to decision-making, and drive business growth.
About Us:

We are a leading retailer with a commitment to excellence, customer satisfaction, and community involvement. Our goal is to provide an unparalleled shopping experience, while driving business growth and profitability.



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