Help Deliver Excellent Customer Experiences

5 days ago

Waterford City Metropolitan District, Ireland beBeeService Full time €32,498 - €35,123
Job Description

Customer Service Role

As a Customer Care Representative, you will play a crucial role in managing inbound and outbound contact from customers.

You will use your skills and knowledge to deliver solutions and provide an effortless service to our customers.

Responsibilities include resolving product and service problems, taking ownership of issues, and recommending improvements based on customer needs analysis.

Excellent communication skills, customer service orientation, adaptability, and flexibility are essential for this role.

Previous experience in customer-facing roles and a responsible attitude are also required.


Operational Skills
  • Excellent communication skills (both verbal and written)
  • Customer service orientation
  • A responsible attitude
  • Adaptability and flexibility

Experience
  • Leaving certificate or equivalent required
  • Knowledge of customer service principles & practices
  • Team work & working on own initiative
  • IT literacy

Benefits

Supportive Work Environment

At our company, we value diversity and inclusion. We want everyone to feel welcome and supported in their role.

We offer flexible working arrangements to help you balance your work and personal life.

Our team is passionate about delivering excellent customer service, and we believe that our colleagues are the key to achieving this goal.

Opportunities for Growth

We are committed to supporting your career development and providing opportunities for growth and progression.

Whether you're just starting out or looking to take the next step in your career, we can help you achieve your goals.

Diversity and Inclusion

We celebrate diversity and promote inclusivity in all aspects of our business.

Our teams reflect the diversity of the communities we serve, and we strive to create a workplace culture that values and respects individual differences.

Sustainability

At our company, we are committed to sustainability and reducing our environmental impact.

We work closely with suppliers who share our values and are dedicated to making a positive contribution to society.

Community Engagement

Our company is passionate about giving back to the community.

Through various initiatives, we support local charities and organizations that make a real difference in people's lives.

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