Hotel Accommodation Director

3 days ago


Dublin, Dublin City, Ireland Royal Marine Hotel Full time

The Royal Marine Hotel is seeking a dedicated and experienced Accommodation Manager to join our team. As an Accommodation Manager, you will play a crucial role in ensuring our guests have a comfortable and enjoyable stay.

Job Description:

The Accommodation Manager is responsible for overseeing the daily operations of accommodation facilities, ensuring a high standard of service and customer satisfaction.

This role involves managing staff and handling administrative tasks to ensure the smooth running of the accommodation services.

Responsibilities:
  1. Manage Accommodation Facilities: Oversee the day-to-day operations of accommodation facilities, including room allocations, housekeeping etc.
  2. Staff Management: Recruit, train, and supervise accommodation staff, ensuring they provide excellent customer service.
  3. Customer Service: Address guest inquiries and complaints promptly and professionally, ensuring a positive experience for all guests.
  4. Budget Management: Monitor and manage expenses related to maintenance, staffing, and supplies.
Requirements:
  • Experience: Minimum of 3 years of experience in accommodation management in Irish Hotels.
  • Skills: Strong leadership and management skills, excellent communication and interpersonal skills, proficiency in budgeting and financial management, and knowledge of health and safety regulations.


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