
Claims Resolution Specialist
21 hours ago
Our organization seeks a skilled Claims Resolution Specialist to join their team. In this role, you will manage claims from investigation to settlement, utilizing policy wordings and third-party input.
Key Responsibilities:
- Conduct thorough claim investigations, identifying fraud risks and subrogation opportunities.
- Accurately assess and settle claims within your authority, ensuring compliance with SLAs.
- Support junior colleagues with technical guidance and referrals.
- Participate in process improvements and internal training initiatives.
Requirements:
- 2+ years' experience in claims handling or FNOL (First Notice of Loss).
- Strong knowledge of claims processes, liability disputes, and resolution strategies.
- APA minimum, CIP qualification (or working towards it) preferred.
- Sharp decision-making skills with a proactive, customer-centric mindset.
- Excellent communication, documentation, and negotiation abilities.
- Comfort managing a busy, varied caseload in a fast-paced environment.
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