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Luxury Spa Operations Manager

2 weeks ago

Cork, Cork, Ireland TN Ireland Full time

The Imperial Hotel Spa is seeking an experienced Spa Manager to oversee the daily operations of our luxurious spa, ensuring exceptional standards of service and guest satisfaction.

As a key member of our team, you will be responsible for driving revenue growth, exceeding guest expectations, and fostering a positive, collaborative work environment.

You will have a proven track record of success in senior therapist or spa management roles within a hotel setting, with a strong ability to motivate, coach, and develop a high-performing team.

In addition to your leadership skills, you will possess excellent communication and interpersonal skills, with the ability to build rapport with guests and colleagues.

We are looking for someone who is passionate about wellness and the hospitality industry, with a commitment to providing exceptional service.

About the Role

Our spa is a hub of activity, offering a range of treatments and services that cater to the needs of our discerning guests. As Spa Manager, you will be responsible for ensuring that every guest has an unforgettable experience.

You will work closely with our team to deliver exceptional customer service, manage day-to-day operations, and drive business growth.

With a focus on delivering exceptional guest experiences, we are committed to providing ongoing training and development opportunities for our staff.

Company Culture

The Fitzgerald Group prides itself on its great reputation within the hospitality industry, offering a welcoming atmosphere and quality service to all customers.

We believe in developing the talents and resources of our workforce to maximize efficiency and provide exceptional experiences for our guests.