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1 week ago


Dublin, Dublin City, Ireland West Pharmaceutical Services Full time
West Pharmaceutical Services Client Relationship Manager EMEA

This is a client-facing role that works to engage and enable our customers by effectively managing their needs to create a differentiated customer experience.

The ideal candidate will be a self-starter with strong communication skills and the ability to transfer customers' requirements to all parties involved. They will partner with Account Managers, Technical Customer Services, Demand Planning, Sales Operations and Supply Chain/Operations to manage an integrated account management strategy focused on phenomenal customer satisfaction.

  • Aligning with Global counterparts to create one global customer experience.
  • Serving as Single Point of Contact (SPOC) for all customer relationship matters within assigned accounts.
  • Identifying key customer stakeholders and developing strategies to build trusted advisor relationships with them.