Global Technical Support Specialist

12 hours ago

Galway, Galway, Ireland beBeeFieldEngineer Full time
Job Summary

We are seeking a Global Field Service Engineer to join our technical services team.

This role is ideal for an engineer who enjoys variety, independence, and customer interaction.

You'll be providing hands-on installation, calibration, training, and support for specialist equipment used in the medical technology sector.

This position involves both technical problem-solving and customer-facing training.

  • Install, calibrate, repair, and replace specialist coating machines and friction testers.
  • Deliver hands-on training sessions for customer teams (up to 10 people).
  • Troubleshoot electrical, mechanical, and electromechanical systems.
  • Work in ISO-qualified cleanroom environments.
  • Provide service documentation and contribute ideas to improve efficiency.
  • Travel globally to customer sites with support from a highly experienced service team.
Required Skills and Qualifications

To succeed in this role, you will need:

  • A technical or engineering degree.
  • 2–4 years' experience in field service engineering or a related technical support role.
  • Strong troubleshooting skills across mechanical and electrical systems (slight emphasis on mechanical).
  • Knowledge of ISO 13485 / ISO 9000 standards (or similar regulated environments).
  • Excellent communication skills and ability to train customer teams.
  • An independent, proactive attitude, comfortable with travel.
  • A valid driver's license and passport (or ability to obtain).
Benefits

We offer:

  • A competitive salary with paid travel time and overtime opportunities.
  • Company credit card, flights, rental cars, and mileage fully covered.
  • Pension and healthcare after 1 year.
  • Extensive training and shadowing support, including opportunities to train abroad.
  • Career development into senior engineering roles or leadership of the Irish/EU service function.
  • A chance to join a company expanding in Ireland with exciting growth plans.

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