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Training Development Specialist
3 weeks ago
To deliver high-quality, engaging and accessible training directly to end users across multiple sites as part of the implementation of Workday (HCM and Payroll modules) and UKG (Time & Attendance system).
The role will ensure that employees and managers are confident and competent in using the new systems, supporting a smooth transition and adoption, whilst also ensuring integration into end-to-end business processes across the company.
Key Responsibilities- Deliver face-to-face classroom/virtual training sessions or simulators tailored to different user groups e.g. frontline employees, managers, system administrators and the HR team.
- Collaborate with cross-functional teams to understand training materials, timelines, rollout plans and establish metrics to measure successful completion.
- Localise and adapt training content to suit site-specific needs and user capabilities within a multi-cultural environment.
- Provide on-site support during go-live periods acting as the first point of contact for training-related queries.
- Gather feedback from training sessions and contribute to the delivery of continuous improvement training materials and approach.
- Maintain accurate records of training attendance and user readiness.
- Support change management activities by promoting system benefits and addressing user frustrations/barriers.
- Proven experience delivering training in a fast-paced operational or multi-site environment.
- Experience supporting system rollouts or digital transformation projects.
- Strong communication and interpersonal skills with the ability to engage diverse audiences.
- Confident in using digital tools and platforms for training delivery e.g. MS Teams and e-learning platforms.
- Ability to travel frequently and work independently across multiple locations.
- Strong organisational skills and attention to detail with time management capability.
- Opportunity to work with a leading organisation in the industry.
- Chance to develop your skills and expertise in training and development.
- Flexible working arrangements to suit your lifestyle.
We're seeking candidates who share our values and are committed to delivering a positive learning experience while supporting the organisation's adoption of new systems.
