Training and Support Specialist

7 days ago

Dublin, Dublin City, Ireland beBeeTraining Remote Work Freelance Full time €40,000 - €55,000
Job Title: Training and Support Specialist

The role of the Training and Support Specialist is crucial in ensuring a seamless transition to our new system.

This position will be responsible for delivering comprehensive training and support to stakeholders across the organization, empowering them with the necessary skills to effectively utilize the new system.

The ideal candidate will possess excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues at all levels.

In addition to their technical expertise, the successful applicant will have a proven track record of providing top-notch customer service, with a keen eye for detail and a passion for staying up-to-date with the latest industry trends.

Key Responsibilities:
  • Design and deliver training programs that cater to diverse learning styles and needs.
  • Collaborate with stakeholders to identify areas for improvement and develop targeted solutions.
  • Provide ongoing support and guidance to users, addressing any questions or concerns they may have.
  • Maintain accurate records of training sessions, user feedback, and system updates.
Requirements:
  • Bachelor's degree in a relevant field (e.g. education, communications, business administration).
  • Proven experience in training and support roles, preferably in a similar industry.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and stakeholders.
  • Strong analytical and problem-solving skills, with the ability to think critically and outside the box.
  • Ability to work independently and as part of a team, with a high level of flexibility and adaptability.
  • Proficiency in MS Office Suite, with a willingness to learn new software and systems.
What We Offer:
  • A competitive salary and benefits package.
  • Ongoing opportunities for professional development and growth.
  • A dynamic and supportive work environment.

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