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Customer Service Specialist

1 week ago


Dublin, Dublin City, Ireland TN Ireland Full time

Gourmet Food Parlour is a renowned establishment seeking a skilled Barista-trained/Front of House staff member to join our team in Dublin City Centre. As a Customer Service Specialist, you will be responsible for delivering exceptional customer experiences, maintaining high-quality standards, and upholding the brand's values.

Job Description

We are looking for an individual who embodies enthusiasm, dedication, and a passion for coffee. The ideal candidate will possess:

  • Demonstrated work experience as a Barista/Floor Staff with a minimum of 1-year experience.
  • Previous experience in a Front of House waiting staff role.
  • Exceptional customer service skills and the ability to excel in upselling.

The successful candidate will thrive in a fast-paced environment, maintain organization and cleanliness at bar and waitress stations, and effectively manage cash and credit card payments. If you have a genuine passion for coffee and a commitment to upholding our high standards, we encourage you to apply.