
Chief Technology Solutions Manager
2 weeks ago
As a key member of our team, you will be responsible for delivering high-quality technology services that meet the evolving needs of our clients. This role requires strong leadership and stakeholder management skills, with the ability to drive forward projects and programmes from strategy to execution.
Key Responsibilities">- Oversee end-to-end delivery of technology services, ensuring timely completion and adherence to budget constraints.
- Manage day-to-day client interactions and serve as the primary point of contact for service-related matters.
- Collaborate with cross-functional teams to design and implement service delivery strategies that align with business objectives.
- Monitor and report on service delivery metrics, proactively addressing issues that could impede performance.
- Conduct regular service reviews with clients to assess satisfaction and gather feedback for continuous improvement.
- Develop and maintain strong client relationships, ensuring high levels of service and retention.
- Lead a team of service delivery professionals, providing coaching and development opportunities to enhance skills and knowledge.
- Ensure adherence to compliance standards and industry regulations throughout service delivery processes.
We offer a dynamic work environment that fosters growth, innovation, and collaboration. As a valued member of our team, you can expect:
- A competitive salary and benefits package.
- Ongoing training and development opportunities.
- The chance to work with a talented and diverse group of professionals.
- A flexible and supportive work environment.
We are a purpose-led organization committed to unlocking the potential of our employees and delivering exceptional results for our clients. Our values of diversity, equality, and inclusion drive everything we do, and we welcome applications from candidates who share these values.
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