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Competitive Pensions Professional

3 weeks ago

Belfast, Ireland beBeeAdministrative Full time €40,000 - €60,000

About the Role

Experienced professionals are sought to manage day-to-day pension administration tasks for defined benefit schemes. Key responsibilities include calculating and processing member benefits, providing clear communication to scheme members, and maintaining accurate records.

Key Responsibilities:

  • Manage day-to-day pension administration tasks ensuring all activities align with scheme rules and service level agreements (SLAs)
  • Calculate and process a wide range of member benefits including retirements transfers and death benefits
  • Provide clear empathetic and timely communication to scheme members via phone and email
  • Maintain accurate records and case progress on internal systems ensuring compliance with regulatory requirements
  • Work closely with team members to meet deadlines and deliver an excellent client experience
  • Flag errors complaints or issues promptly so they can be addressed in line with company policy

Requirements:

  • Prior experience in a pensions administration role ideally with a focus on Defined Benefit schemes
  • A strong customer service ethic with the ability to communicate clearly and professionally
  • Organised and detail-oriented with the ability to manage multiple priorities
  • Comfortable working with pensions software and standard office tools e.g MS Excel Word Outlook
  • A team player with a proactive solution-focused approach

What You'll Get:

  • A competitive salary package
  • Support for professional development and career progression
  • A structured career path with training and development opportunities
  • A collaborative friendly working culture where your contribution is valued