HR Operations Specialist
7 days ago
We're seeking an HR Operations Specialist to join our team. As a key member of our HR Operations group, you will be responsible for delivering exceptional customer service to our employees by answering frequently asked HR questions and providing support for established processes.
Responsibilities:- Provide timely and accurate responses to employee inquiries on HR policies and programs.
- Support the implementation of various HR programs, tools, policies, processes, and services.
- Meet established quality and resolution times for all assigned support tickets.
- Ensure data and information is complete and accurate in multiple HR Tools.
- Collaborate with internal stakeholders to drive employee self-service strategy.
Basic Qualifications:
- 3+ years of experience in HR Operations or a related field.
Preferred Qualifications:
- Bachelor's degree in Human Resources or a related field.
- Experience with Workday, SmartRecruiters, or ServiceNow.
- Strong problem-solving and communication skills.
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