
Procurement Specialist
7 days ago
We are seeking a skilled Procurement Specialist to support our global expansion efforts. The successful candidate will be responsible for building and maintaining operational relationships with key partners, vendors, and internal stakeholders.
About the RoleThis is a high-performing team that supports Stripes' growth by creating a scalable and sustainable vendor ecosystem. We provide personalized support to users worldwide.
Responsibilities- Establish and manage operational partnerships across key vendors, ensuring optimal practices and adherence to company workflows.
- Hold vendors accountable for performance and contractual commitments.
- Oversight of vendor sites, including contracts, commercials, staffing, and delivery of required inputs from vendors.
- Lead Business Reviews and actions with vendors to drive KPI performance.
- Improve workflow management, workforce management practices at the vendor site(s), and ensure compliance with company-defined workflows.
- At least 5+ years of direct procurement experience within a BPO environment.
- Leadership experience in vendor operations teams responsible for technical customer support, ideally in high-growth tech companies or startups.
- Excellent written and verbal communication skills.
- Strong operational background and a track-record of making data-driven decisions.
Spend at least 50% of the time in a given month in their local office or with users.
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